Eurotubes UK Ltd (trading as “Eurotubes UK”) uses its website to promote and sell its wire guide tubes, stator winding needles, cutters, and solder equipment.
Policy key definitions:
"I", "our", "us", or "we" refer to the business, [Eurotubes UK Ltd, trading as “Eurotubes UK”].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a user’s computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful base.
When ordering from Eurotubes UK we require a contact person - or persons - to address our quotations, order confirmations, invoices, delivery notes, and if there are any issues with your goods once in transit. We only use and store the contact person’s first and last name. By virtue of ordering with Eurotubes UK you give us consent to use your name, email address, and company address(es) for the above purposes.
We process your information in the following ways:
When placing an order online using our ecommerce system we use you company name, name, address(es), email address, and telephone/fax number to process your order with us.
Your debit/credit card details/Paypal information is at no point stored or used on www.Eurotubes-UK.com; it is transmitted to World Pay or Paypal who handles secure payments. Once your order has been paid for, you will be redirected back to our website for final confirmation.
Your information is not stored for any other purpose than processing each order respectively.
You can gain access to your order history and repeat an order if desired. This is accessed through your user account and is securely stored on our BMS and OpenCart.
When emailing orders to us, your email address and Personal Data (your name) is processed by Data Processors authorised/properly trained by our Data Controller. Eurotubes UK’s employees do not have access to this data, only your company name and the details of product(s) and quantities you are ordering with us are accessed by our general staff.
We securely store your email orders on our hosted Microsoft Exchange server [emailsrvr.com].
Your order and its respective invoice is also printed and securely filed in locked cabinets. Printed orders are filed for 1 year, when they are removed from site and securely destroyed by Shred It [www.shredit.co.uk].
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in detail here:
We handle subject access requests in accordance with the GDPR.
At any stage you can request for your company data and your personal name to be removed from our website and internal systems. Please contact our Data Controller (details below).
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Some cookies are required to enjoy and use the full functionality of this website.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Email Marketing, Newsletters, and Third Parties
Eurotubes UK does not and will not undertake indirect or direct email marketing campaigns; nor do we produce newsletters; neither will we contact you via post in either regard. Eurotubes UK does not share any personal data with third parties whatsoever.
Business Management System [“BMS”]
Our Business Management System provider is; www.mediaorb.co.uk. We hold the following information about you/your company within our BMS system:
*** Only the Data Controller and its Authorised Data Processors have access to anything other than your company name – everything else you provide us with from the above is restricted from unauthorised access. Our company’s employees will only see your company name when processing production jobs using our in-house BMS; no personal data that you provide us with is used to process your orders. ***
Resources & further information
Eurotubes UK’s Data Protection Officer
Eurotubes UK has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact us.
The Eurotubes UK Data Protection Officer can be reached at the following address / telephone number:
Eurotubes UK Ltd
Attn: Mr Greg Bedford
+441305 823 932